SUPPORT / FAQ’s
Have additional questions? Call Us 800-633-7023 or Send us an E-mail
General Q&A
  • How can I get free shipping?

    Free shipping is only available for states East of the Mississippi totaling $100 or more.

  • How do you ship your products to make sure they arrive fresh?

    All orders are packaged with ice packs and shipped via FedEx 2-day service.

  • Can you ship to England?

    No. We are only able to ship within the continental United States.

  • I want to buy your sausage, but I live west of the Mississippi River. What can I do?

    You can call us at (800) 633-7023 to place your order with expedited shipping or check our store locator page to see if there is a local store near you who carries our products.

  • How soon will you ship out my order?

    Orders received on Monday, Tuesday and Wednesday morning generally ship next day. Orders received after 12pm Wednesday may not ship until the following Monday.

  • I need my order ASAP. What can I do?

    If your order is time sensitive, please call us at: (800) 633-7023.

  • How much does shipping cost?

    Please see our shipping page for rates.

  • How do you calculate your shipping costs?

    Our shipping charge covers FedEx 2-day service and specialized ice-packet packaging, which is bulky and heavy. Unfortunately, we have discovered this is the best way to get your order to you while it is still fresh. Please know that we do not include any handling charges or profit in any way from the shipping charges.

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We have maintained free shipping for purchases over $100.00 for many years. With the constant increases from Federal Express , as of September 29, 2022, free shipping will no longer be offered.